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Privacy Policy
Privacy Policy
The Rattlecake.com Commitment To Privacy
Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect:
This notice applies to all information collected or submitted on the Rattlecake.com website. On some pages, you can order products, make requests, and register to receive product updates and special offers. The types of personal information collected at these pages are:
-
Name
Address
Email address
Phone number
Credit/Debit Card Information (if you complete your transaction through Rattlecake.com--see Data Security below)
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
-
Name
Address
Phone Number
(etc.)
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We absolutely do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our special offers as well as updates on our new products. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information (such as cookies) to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. When viewing your account information, shopping cart or placing an order through our website, all sensitive personal and credit information is transmitted using 256-bit SSL encryption (please feel free to click on the GoDaddy.com security seal on our homepage to view more information about the SSL security of Rattlecake.com). This encryption ensures your information is secure when it is transmitted to our payment gateway for processing. Rattlecake.com never stores your credit card information once a transaction is complete. If you would prefer to use Google Checkout or PayPal Express to make your purchase, we provide both options on the Cart page of our website. Using one of those two options allows you to complete your purchase through those payment providers without entering any credit card information on our website.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by logging in to My Account on the Rattlecake.com homepage. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1-888-99RATTLE or send us an email at questions@rattlecake.com.
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